CASE STUDY

Identifying the specific emotions boat purchasers feel that drive decision-making, which are then tracked over time

Objectives

  • A major goal for the client was to identify the emotional drivers of purchasing a boat in addition to the rational drivers, which they already knew something about
  • The client’s and competitors’ brands are compared on how well they perform on the feelings (and brand and product attributes) that drive purchasing to identify opportunities

Research Design

  • 2,093 boat owners and intended purchasers completed the survey
  • The study will be repeated annually to understand changes in the market and impact of changes in product and marketing

Results

  • The research identified the specific feelings about oneself that are highly predictive of boat purchasing
  • The client is using these findings to develop more emotional messaging and to guide product development
  • Performance on emotional drivers will be tracked to understand the impact of marketing and product improvements
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